University of the Philippines

Quality assurance office

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University of the Philippines, Oblation

The Journey Towards Excellence

As the country’s National University, the University of the Philippines is mandated to maintain and enhance academic excellence, lead in setting academic standards, and initiate innovations in the performance of its functions in teaching, research, creative work, administration, and public services. In maintaining such, its degree program offerings and support services must be quality assured. 

The University is called to action to demonstrate and participate in various assessment procedures to gather up-to-date baseline data and to help units plan more effectively to improve their academic performance and operational efficiency.

QAO News and Updates

Stay informed with the latest news and updates from the QAO Office of Quality Assurance, including updates on events, initiatives, and achievements.

7 UPD undergraduate programs complete external review visits for EQA Types A and C​

7 undergraduate degree programs from UP Diliman Extension Program in Pampanga, College of Fine Arts, and College of Social Work and Community Development completed two batches of external review visits last November 20-22 and November 27-29, 2024, with external quality reviewers hailing from UP Diliman and UP Los Baños. This brings the total of undergraduate degree programs that have undergone external quality assurance to 27 in 2024.

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OAT-OVCAA and QAO conduct OBE Workshops for 2024

The UP Diliman Office for the Advancement of Teaching (OAT) and Quality Assurance Office (QAO) held two Outcome-Based Education (OBE) workshops in September and November 2024. The workshops focused on aligning learning outcomes and syllabus design to support academic units in revising curricula and developing Self-Assessment Reports (SAR).

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UP Diliman QA Officers during the Q4 QA Clinic 2024

UPD QAO Holds QA Clinic for Q4 2024​

The UP Diliman Quality Assurance Office held the 4th quarter QA Clinic on October 28, 2024, with 24 QA Officers. Discussions included year-end reviews, strategic planning, aligning with UP programs, rankings, and QA tools like PESTEL and SWOT to enhance implementation and improvement.

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UPD Academic Units Engage in Internal Process Benchmarking​

The College of Engineering visited the College of Human Kinetics for a benchmarking session facilitated by the Quality Assurance Office. This initiative explored integrating QA practices and ARTA processes at the COE, aiming to synergize academic and administrative processes in their unit.

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University of the Philippines Diliman Quality Assurance Office staff during ISO 21001:2018 Initial Assessment and Gap Analysis meeting on September 23, 24, and 30, 2024

UP Diliman embarks on ISO 21001:2018 EOMS certification journey

As a kick-off activity in the University of the Philippines Diliman (UPD)’s ISO 21001:2018 Educational Organizations Management System (EOMS) certification journey, fifty-six (56) academic and administrative units participated in the remote and onsite Initial Assessment and Gap Analysis last September 23, 24, and 30, 2024 spearheaded by the UPD Quality Assurance Office (QAO).

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QAO Vision

  • The UP Diliman Quality Assurance Office takes the lead in the implementation of an innovative and sustainable quality management system by 2030.

QAO Mission

  • The Quality Assurance Office shall:

ANCHOR academic and administrative excellence standards of performance on global quality assurance practices.

MONITOR AND EVALUATE academic programs and administrative support services in pursuit of continuous improvement.

PROMOTE quality assurance programs through capacity building initiatives and external engagements.

IMPLEMENT quality assurance policies, systems and procedures towards operational efficiency and effectiveness.

QAO Training and Events Calendar