UP DILIMAN QUALITY ASSURANCE OFFICE

Internal Quality Assurance

Beyond Expectations: Empowering Excellence Through Our Quality Assurance Office

 

• Refers to the Internal Processes and mechanisms implemented to assess, monitor, and improve the quality of degree programs, aligned with the university’s mission, vision, and strategic objectives. 

• Emphasizes program-level assessments, including curriculum reviews, self-assessment reports (SAR), stakeholder feedback to ensure continuous quality improvement. 

Anchored on institutional and program-level QA tools such as iAADS, strategic planning, regulatory compliance, and benchmarking with local and international standards. 

Continuous Quality Improvement Framework

OUTCOMES & IMPACT

Attainment of University Mission. Vision, and Strategic Objectives

Assessment

Accreditation

Rankings

OUTPUTS

Institutional-level QA: ISO 21001:2018 Educational Organization Management System -> AUN-QA Institutional Assessment

Program-level: AUN-QA Program-level Assessment

Criterion 1

Expected Learning Outcomes

Criterion 2

Program Structure and Content

Criterion 3

Teaching & Learning Approach

Criterion 4

Student Assessment

Criterion 5

Academic Staff

Criterion 6

Student Support Services

Criterion 7

Facilities and Infrastructure

Criterion 8

Output and Outcomes

(Processing the Information from the Tools and Instruments)

INPUTS

INSPIRE (Strategic Planning) / Regulatory and statutory requirements / University Council Committees / Feedback Surveys

Foundations: Tools and Instruments

Educational Philosophy & Graduate Attributes

INSPIRE: Stakeholder Analysis, Internal and External Analysis

Program, Learning, and Instructional Design Guidelines
(Outcomes - based Education)

GE Framework, NSTP program, & Institutional partnerships

Skill requirements for national development

Curriculum Review

Service Quality Standards and Requirements
(PBB, ARTA, PRIME HRM, etc.)

OVCAA/OVCRD/HRDO/Unit Faculty and Staff Development Plan

Faculty Maintenance Plans

Support services from
OVCAA, OVCSA, OVCCA, OVCRD, OAds

QA Portal + iAADS

Data on Student Admission Progress, and Graduation + Stakeholder satisfaction

Post Assessment Manuals

Life Cycle of Quality Assurance Activities
For Continuous Quality Improvement