On October 22, 2024, the Internal Quality Assurance unit of the Quality Assurance Office (QAO) facilitated a valuable internal process benchmarking session between the College of Engineering (COE) and the College of Human Kinetics (CHK). COE representatives, including Associate Dean for Academic Affairs Prof. Leslie Joy Diaz, Assistant QA Officer Asst. Prof. Karl Adrian Vergara, COE ARTA Focal Person Ms. Gloria Tamayo, and QA Administrative Staff Ms. Audrey Yumul, were warmly welcomed by CHK College QA Officer Assoc. Prof. Marla Frances Mallari and Cluster ARTA Focal Person for the Arts and Letters Cluster Ms. Vivien Matias at the CHK UP Varsity Training Center.
The primary objective of the meeting was to explore strategies for integrating academic QA practices into the college’s administrative QA processes and ARTA initiatives. By sharing insights and best practices, both colleges aimed to streamline operations and enhance overall quality assurance within the University.
Benchmarking hosts CHK leading the sharing of good practices in the management of internal academic and administrative processes
As the hosts, Ms. Matias presented the CHK’s organizational structure and selected processes from the Citizens’ Charter. She also explained how the ARTA Focal Person and Administrative Officers coordinate with QA Officers and faculty to deliver services to stakeholders effectively.
Prof. Diaz, who led the benchmarking unit, expressed gratitude for the insights gathered from the activity. She noted that these insights would be helpful in balancing administrative and academic QA initiatives at the COE.
COE and QAO representatives sharing insights and suggestions on how to improve the streamlining of processes in the COE
To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
7 undergraduate degree programs from UP Diliman Extension Program in Pampanga, College of Fine Arts, and College of Social Work and Community Development completed two batches of external review visits last November 20-22 and November 27-29, 2024, with external quality reviewers hailing from UP Diliman and UP Los Baños. This brings the total of undergraduate degree programs that have undergone external quality assurance to 27 in 2024.
The UP Diliman Office for the Advancement of Teaching (OAT) and Quality Assurance Office (QAO) held two Outcome-Based Education (OBE) workshops in September and November 2024. The workshops focused on aligning learning outcomes and syllabus design to support academic units in revising curricula and developing Self-Assessment Reports (SAR).
To strengthen UP Diliman’s commitment to quality assurance and integrate risk management principles in facilitating the attainment of the University’s core purpose, the UP Diliman Quality Assurance Office and Macro Vision Consultancy (MVC), launched the Risk Management Training on October 14-16 at the Conference Hall, Balay Kalinaw.
The UP Diliman Quality Assurance Office held the 4th quarter QA Clinic on October 28, 2024, with 24 QA Officers. Discussions included year-end reviews, strategic planning, aligning with UP programs, rankings, and QA tools like PESTEL and SWOT to enhance implementation and improvement.
Following the successful ISO Gap Analysis, the UPD Quality Assurance Office together with Macro Vision Consultancy spearheaded the three-day ISO Awareness Training last October 7-9, 2024 at the E.T. Virata Hall, Institute for Small-Scale Industries (ISSI).
