UPD Takes Stride Towards Excellence: PQA Training and Gap Analysis Workshop Jumpstarts Institutional Quality Assurance Initiatives

Share:

Facebook
Twitter
SDG 4 - Quality Education
SDG 9 - Industry, Innovation and Infrastructure
Sample 1

Attendees of the PQA Training and Gap Analysis Workshop  pose for a group photo at the College of Social Work and Community Development Building

Among the responsibilities of the UP Diliman Quality Assurance Office (UPD QAO) is to lead the university in introducing quality management system initiatives and in setting up academic and administrative quality assurance frameworks across units. In pursuit of this mandate, the UPD QAO organized a Philippine Quality Award (PQA) Training and Gap Analysis Workshop last August 31, October 5, and 6, 2023. The three-day training workshop was organized together with partners from ACF Consultancy and Training Services, Inc. (ACF).

The Philippine Quality Award (PQA) program is a global competitiveness template that aims to encourage and engage organizations and other stakeholders to strive for and attain performance excellence. Achieving the highest level of recognition from the program is one of the north stars for the office and requires a collaborative effort from all members of the UPD community. To prepare for this endeavor, leaders from the different administrative, academic, and research and extension units were invited to learn about the program, its requirements, and collectively assess where UPD is currently at in terms of meeting these requirements.

(left) QAO Director, Dr. Aura C. Matias and UP Diliman Chancellor, Edgardo Vistan (right) handing the 

certificate of appreciation to ACF Director, Ms. Angelica C. Fraginal

Quality Management expert and ACF Managing Director Ms. Angelica C. Fraginal served as resource speaker and guided the participants in understanding the different requirements of the PQA. Through a series of lectures, workshops, and activities, participants were able to know the requirements, gauge UPD’s level of compliance, and analyze areas for improvement. Ten groups, with representatives from the different types of offices, were assigned specific requirements that they needed to assess and then took turns in presenting their outputs to the entire cohort. Chancellor Edgardo Carlo L. Vistan II, LLM, the Vice-Chancellors, and Deans of academic units led the discussion in their respective groups.

After discussing the output of the activities with Ms. Fraginal and Chancellor Vistan, UPD QAO Director Aura C. Matias synthesized the activity and presented a roadmap for the PQA, highlighting the need to ‘fix the house’ and to prioritize quality improvement programs that will help UPD strengthen its compliance to the PQA requirements. Examples mentioned are performance excellence certifications, external program assessments and accreditations, unified strategic management process deployment, and digital transformation initiatives. In closing, Director Matias reminded the participants that more than the validation from the PQA and these initiatives, as public servants and leaders of the national university, the ultimate objective is for UP to deliver on its mandate with a greater sense of responsibility, transparency, and accountability to its stakeholders.


LATEST NEWS

Our Newest For you

UPD QAO heads to Central Mindanao University, conducts AUN-QA Site Visit Orientation​

Charles Jason Ramos November 28, 2025

Dr. Maria Aura Teodora C. Matias, Director of the UP Diliman Quality Assurance Office, was invited by the Office of Quality Assurance (OQA) of the Central Mindanao University to orient specific stakeholder groups about the conduct of assessment site visits, specifically in the format of the ASEAN University Network-Quality Assurance (AUN-QA).

UPD QAO Sharpens PUP’s Readiness for AUN-QA Programme Assessment​

Kelvin Mendoza November 21, 2025

As a follow-up to the benchmarking activity last year by the Polytechnic University of the Philippines (PUP) with UP Diliman (UPD) academic units, another collaboration was held between the UPD Quality Assurance Office (UPD QAO) and the PUP Quality Assurance Center (PUP QAC), this time through a webinar on the ASEAN University Network – Quality Assurance (AUN-QA) Programme-level Assessment Requirements, focusing on Criteria 3 to 8 last October 27, 2025.

5 UPD undergraduate programs complete external quality review visits​

Vixey Lema October 30, 2025

Five academic programs from the College of Social Sciences and Philosophy (CSSP) and the Cesar E.A. Virata School of Business (VSB) successfully completed the 3rd External Quality Review Visit held from October 13 to 15, 2025 in the University of the Philippines Diliman.

QAO Single Post Template

Michael Rommel Baguisa October 17, 2025

UPD QAO holds Q3 Clinic 2025 Please use this caption only when you are using a single photo entry To

UPD QAO holds Q3 QA Clinic 2025

Czarina Arevalo October 8, 2025

To wrap up the third quarter of the year, the UP Diliman Quality Assurance Office (UPD QAO) conducted the Quarter 3 Quality Assurance (QA) Clinic last September 23, Tuesday via Zoom Conference Meeting, gathering 52 participants from 16 degree-granting units across the UPD academic clusters.