To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
Sixty-six out of the 87 UPD units participated, representing a total of 76% participation rate. Among the participants are representatives from the 45 administrative offices under the Chancellor and Vice-Chancellor offices and 21 units across the four academic clusters.Â
With the hands-on coaching sessions on process mapping, UPD stakeholders gained practical guidance on the identification of required documented information and drafting of procedures and processes following the ISO 21001:2018 Educational Organization Management System (EOMS) requirements.Â
The academic and administrative units were also introduced to risk management concepts and are also poised to apply the learning from the coaching sessions in integrating into their strategic planning activities.
Assisting the UPD QAO Team are quality management experts from Macro Vision Consultancy, guiding and providing inputs and feedback as participants accomplish the process mapping and risk management worksheets.
With an 81% satisfaction rating obtained from the post-event feedback survey, the successful implementation of Phase 1 activities will set the tone as units transition to Phase 2 System Development Phase and ensure the development of a robust and sustainable EOMS documentation. Â
As the University progresses in its ISO journey, the UPD Quality Assurance Office continuously commits to spearheading activities that shall enable administrative and academic units to enrich capacities, building the quality culture to provide quality education and fostering a culture of excellence.
The UP Diliman Quality Assurance Office (UPD QAO) held a week-long celebration last April 29 to May 3, 2024 to mark its fourth year anniversary.
The Bachelor of Science of Industrial Engineering (BS IE) program of the University of the Philippines Diliman completed the three-day accreditation visit conducted by the Philippine Technological Council-Accreditation and Certification Board for Engineering and Technology (PTC-ACBET) last April 24-26, 2024.
Coming off a successful year for Quality Assurance (QA) last 2023, the University of the Philippines Diliman Quality Assurance Office (UPD QAO) hosted the UPD Quality Assurance Summit 2024 to continue its work in promoting and advocating for a quality-assured UP Diliman.
The UP Diliman Quality Assurance Office (UPD QAO) held a post-assessment/accreditation meeting last December 12, 2023 at the UP Asian Institute of Tourism (AIT) Lounge with all the representatives of degree granting units (DGUs) that underwent program assessment and accreditation activities last November and December of 2023 as participants.
The UPD Quality Assurance Office (UPD QAO) started conducting pre-travel orientations in 2023 for the quality assurance officers to help them prepare for the trainings that they will undergo through the ASEAN University Network-Quality Assurance (AUN-QA).
Aligned with UP Diliman’s strategy of mainstreaming a culture of honor and excellence, two academic units, the College of Human Kinetics (CHK) and the National College of Public Administration and Governance (NCPAG), collaborated with the UP Diliman Quality Assurance Office (UPD QAO) to conduct Quality Assurance appreciation sessions for their faculty and staff in preparation for 2024 QA activities.
