To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
Sixty-six out of the 87 UPD units participated, representing a total of 76% participation rate. Among the participants are representatives from the 45 administrative offices under the Chancellor and Vice-Chancellor offices and 21 units across the four academic clusters.
With the hands-on coaching sessions on process mapping, UPD stakeholders gained practical guidance on the identification of required documented information and drafting of procedures and processes following the ISO 21001:2018 Educational Organization Management System (EOMS) requirements.
The academic and administrative units were also introduced to risk management concepts and are also poised to apply the learning from the coaching sessions in integrating into their strategic planning activities.
Assisting the UPD QAO Team are quality management experts from Macro Vision Consultancy, guiding and providing inputs and feedback as participants accomplish the process mapping and risk management worksheets.
With an 81% satisfaction rating obtained from the post-event feedback survey, the successful implementation of Phase 1 activities will set the tone as units transition to Phase 2 System Development Phase and ensure the development of a robust and sustainable EOMS documentation.
As the University progresses in its ISO journey, the UPD Quality Assurance Office continuously commits to spearheading activities that shall enable administrative and academic units to enrich capacities, building the quality culture to provide quality education and fostering a culture of excellence.
The UP Diliman Quality Assurance (UPD QAO) brought together 26 Quality Assurance Officers from various degree-granting units (DGUs) of UP Diliman at the recently held QA Clinic at the Training Hall of the School of Urban and Regional Planning (SURP) last September 09, 2024
University officials and academic and non-academic staff from the Polytechnic University of the Philippines (PUP) and Central Mindanao University (CMU) visited the University of the Philippines Diliman last August 9, 2024 to meet with degree-granting units (DGUs) and the Quality Assurance Office (QAO) to know more about QA structures in higher education and best practices for external assessment.
The UP System Ad Hoc Committee on Quality Assurance Capacity Building (QACB) and the UP Diliman Quality Assurance Office (UPD QAO) collaborated to deliver three batches of Self-Assessment Report (SAR) Preparation Workshops in May 2024.
This year’s QA Week, organized by the UPD Quality Assurance Office, was anchored in two symbolisms: gears in synchronized motion in an efficient operating system.
The UP Diliman Quality Assurance Office (UPD QAO) held a week-long celebration last April 29 to May 3, 2024 to mark its fourth year anniversary.
The Bachelor of Science of Industrial Engineering (BS IE) program of the University of the Philippines Diliman completed the three-day accreditation visit conducted by the Philippine Technological Council-Accreditation and Certification Board for Engineering and Technology (PTC-ACBET) last April 24-26, 2024.