As a kick-off activity in the University of the Philippines Diliman (UPD)’s ISO 21001:2018 Educational Organizations Management System (EOMS) certification journey, fifty-six (56) academic and administrative units participated in the remote and onsite Initial Assessment and Gap Analysis last September 23, 24, and 30, 2024 spearheaded by the UPD Quality Assurance Office (QAO)
As part of UPD Chancellor Edgardo Carlo L. Vistan II’s strategic directions, UPD aims to mainstream a culture of excellence by being ISO 21001:2018 Educational Organization Management Systems (EOMS) certified by the end of 2025. This aligns with the QAO’s vision of taking the lead in the implementation of an innovative and sustainable quality management system by 2030.
Macro Vision Consultancy, UPD’s partner in achieving EOMS certification, facilitated the activity which verifies compliance of the various units’ existing processes, documents, and records to the requirements of the ISO standard. The activity serves as a diagnostics tool that gives the consultants a context of the existing systems used in UPD’s delivery of educational services. Eighteen (18) academic units and thirty-four (34) administrative units attended the Zoom video conferencing sessions, while four (4) units were visited onsite: the Office of the Chancellor (OC), Quality Assurance Office (QAO), Human Resource Development Office (HRDO), and the Diliman Housing Office (DHO) for the diagnostic activity.
To facilitate the certification process, training programs for ISO facilitators and unit heads will be conducted in October and coaching sessions on process mapping are scheduled in November. These sessions under the Phase 1 of the project will cover ISO awareness, risk management, and roles and responsibilities alignment, providing essential knowledge in setting-up and implementing UP Diliman’s educational quality management systems.
Throughout the different training programs and communications related to quality assurance (QA), the UPD Quality Assurance Office (UPD-QAO) has always emphasized the importance of aligning stakeholders and working together to achieve its strategic objectives.
The Administrative Staff Program for Institutional Resiliency and Excellence (ASPIRE) program returned for its eighth run, debuting in another campus after successful iterations for the OVPAA, Diliman, Los Baños, and Visayas.
Quality Assurance Officers (QAOs) from the College of Engineering (CoE) teamed up with the UP Diliman Quality Assurance Office (UPD QAO) for their Self-Study Report (SSR) preparations in an SSR Writeshop last May 18-19, 2023 at the UP National Engineering Center.
Officials and program representatives from the Naresuan University in Thailand visited the University of the Philippines Diliman on May 5, 2023 to learn about the accreditation process through the ASEAN University Network-Quality Assurance (AUN-QA).
The UP Diliman Quality Assurance Office (QAO) held a post-assessment meeting last 3 November, 2022 at the Lopez Room of the University Hotel to take stock of the University’s experiences during the recent assessment of the BS Statistics program by the ASEAN University Network-Quality Assurance (AUN-QA).
The Bachelor of Science in Social Work (BSSW) program of the College of Social Work and Community Development (CSWCD) underwent external review on October 4-7, 2022 by two AUN-QA trained assessors: Dr. Ma. Amihan Bonifacio-Ramolete, former Dean of the College of Arts and Letters, and Dr. Aleli B. Bawagan, former Vice-Chancellor for Community Affairs, as part of the Department of Social Work’s external quality assurance (EQA) activities.
