To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
Sixty-six out of the 87 UPD units participated, representing a total of 76% participation rate. Among the participants are representatives from the 45 administrative offices under the Chancellor and Vice-Chancellor offices and 21 units across the four academic clusters.Â
With the hands-on coaching sessions on process mapping, UPD stakeholders gained practical guidance on the identification of required documented information and drafting of procedures and processes following the ISO 21001:2018 Educational Organization Management System (EOMS) requirements.Â
The academic and administrative units were also introduced to risk management concepts and are also poised to apply the learning from the coaching sessions in integrating into their strategic planning activities.
Assisting the UPD QAO Team are quality management experts from Macro Vision Consultancy, guiding and providing inputs and feedback as participants accomplish the process mapping and risk management worksheets.
With an 81% satisfaction rating obtained from the post-event feedback survey, the successful implementation of Phase 1 activities will set the tone as units transition to Phase 2 System Development Phase and ensure the development of a robust and sustainable EOMS documentation. Â
As the University progresses in its ISO journey, the UPD Quality Assurance Office continuously commits to spearheading activities that shall enable administrative and academic units to enrich capacities, building the quality culture to provide quality education and fostering a culture of excellence.
To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
7 undergraduate degree programs from UP Diliman Extension Program in Pampanga, College of Fine Arts, and College of Social Work and Community Development completed two batches of external review visits last November 20-22 and November 27-29, 2024, with external quality reviewers hailing from UP Diliman and UP Los Baños. This brings the total of undergraduate degree programs that have undergone external quality assurance to 27 in 2024.
The UP Diliman Office for the Advancement of Teaching (OAT) and Quality Assurance Office (QAO) held two Outcome-Based Education (OBE) workshops in September and November 2024. The workshops focused on aligning learning outcomes and syllabus design to support academic units in revising curricula and developing Self-Assessment Reports (SAR).
To strengthen UP Diliman’s commitment to quality assurance and integrate risk management principles in facilitating the attainment of the University’s core purpose, the UP Diliman Quality Assurance Office and Macro Vision Consultancy (MVC), launched the Risk Management Training on October 14-16 at the Conference Hall, Balay Kalinaw.
The UP Diliman Quality Assurance Office held the 4th quarter QA Clinic on October 28, 2024, with 24 QA Officers. Discussions included year-end reviews, strategic planning, aligning with UP programs, rankings, and QA tools like PESTEL and SWOT to enhance implementation and improvement.
Following the successful ISO Gap Analysis, the UPD Quality Assurance Office together with Macro Vision Consultancy spearheaded the three-day ISO Awareness Training last October 7-9, 2024 at the E.T. Virata Hall, Institute for Small-Scale Industries (ISSI).
