To reinforce the foundational knowledge gained from the series of onsite training for the Phase 1 of the ISO 21001:2018 EOMS Certification Project, the UP Diliman Quality Assurance Office (UPD QAO) successfully conducted multiple sessions of Process Mapping and Risk Management Coaching from November 2024 to February 2025.
Sixty-six out of the 87 UPD units participated, representing a total of 76% participation rate. Among the participants are representatives from the 45 administrative offices under the Chancellor and Vice-Chancellor offices and 21 units across the four academic clusters.
With the hands-on coaching sessions on process mapping, UPD stakeholders gained practical guidance on the identification of required documented information and drafting of procedures and processes following the ISO 21001:2018 Educational Organization Management System (EOMS) requirements.
The academic and administrative units were also introduced to risk management concepts and are also poised to apply the learning from the coaching sessions in integrating into their strategic planning activities.
Assisting the UPD QAO Team are quality management experts from Macro Vision Consultancy, guiding and providing inputs and feedback as participants accomplish the process mapping and risk management worksheets.
With an 81% satisfaction rating obtained from the post-event feedback survey, the successful implementation of Phase 1 activities will set the tone as units transition to Phase 2 System Development Phase and ensure the development of a robust and sustainable EOMS documentation.
As the University progresses in its ISO journey, the UPD Quality Assurance Office continuously commits to spearheading activities that shall enable administrative and academic units to enrich capacities, building the quality culture to provide quality education and fostering a culture of excellence.
Culminating a week of collaborative learning and unit showcases, the inaugural UP Diliman QAhusayan Fair concluded on September 11, 2026 with a celebratory closing ceremony.
During the opening ceremony of the inaugural UP Diliman QAhusayan Fair 2026 held on September 7, 2026, Dean Dina C. Magnaye, presented the transformative journey of the School of Urban and Regional Planning (SURP) as a world-class academic unit of the University of the Philippines.
The UPD QAO held the inaugural QAhusayan Fair from September 7 to 11, 2026, officially marking September as the University’s QA Month, with the theme “Empowering Excellence through a Culture of Quality.”
The UP Diliman College of Engineering, in partnership with UP Diliman Quality Assurance Office, successfully conducted the week-long CoE Self-Assessment Report (SAR) Writing Workshop on August 10-14, 2026, targeting the continuous quality improvement of their graduate degree programs.
The BS Biology and BS FLCD programs of UP Diliman successfully underwent the 504th AUN-QA Programme Assessment on July 21-23, 2026, together with the Bachelor of Science in Applied Mathematics and the Bachelor of Arts in Communication and Media Arts programs of UP Mindanao.
The University of the Philippines Diliman marked another significant step in its journey toward ISO 21001 Educational Organization Management System (EOMS) Certification with the successful conduct of ISO 21001 EOMS Awareness Orientation and Risk Management Training on April 6 and 13, 2026.