The University of the Philippines Diliman marked another significant step in its journey toward ISO 21001 Educational Organization Management System (EOMS) Certification. Held on April 6 and 13, 2026, at the Balay Kalinaw Conference Hall, the UP Diliman Quality Assurance Office (QAO) conducted the ISO 21001 EOMS Awareness Orientation and Risk Management Training aimed at strengthening stakeholders’ understanding of quality assurance, building readiness for the implementation phase, and advancing UP Diliman units’ shared commitment to honor, excellence, and service.
Engr. Margel Albano-Jajurie during her lecture session on ISO 21001 EOMS Awareness Orientation.
Quality management expert Engr. Margel Albano-Jajurie, Lead Consultant from Macro Vision Consultancy, served as the resource speaker, tackling the basic requirements of ISO 21001:2018 EOMS and providing introductory workshops on the methodology of risk management. The training series is designed for stakeholders to understand the principles of managing the educational organization. Participants were taught to apply and integrate the principles to UPD units’ respective mandate and processes.
Participants from the different administrative units and academic units from the Arts and Letters, Science and Technology, Social Sciences and Law, and Management and Economics Clusters actively participated in the two-day training. The series highlighted lectures, workshop sessions, open forum, and assessment activities to facilitate knowledge sharing, open dialogue and critical analysis of university processes.
Training participants actively engage in various interactive activities.
Participants from the UP Diliman Records Management Committee (RMC) and the Quality Assurance Committee (QAC) also led the knowledge sharing during the sessions. In a query to the quality management expert, Prof. Amihan Bonifacio-Ramolete highlighted the implementation of ISO 21001:2018 EOMS and how it is related to the Anti-Red Tape Authority (ARTA), Self-Assessment Report (SAR), and AUN-QA program assessment framework.
Members of the UP Diliman Quality Assurance Committee and Records Management Committee during the ISO Training Series.
In her Closing Remarks, Performance Monitoring Team Faculty-in-Charge Prof. Susan Festin pressed on the importance of the training for institutional and operational efficiency in the University, “I think we have to remember that our goal is not compliance. Our goal is essentially to use this opportunity to reflect on the processes that we are doing in UP Diliman.” Prof. Festin further discussed how the units’ common strengths help address UP Diliman units’ similarities on weaknesses and threats.
Prof. Susan Festin, PMT Faculty-in-Charge, in her Closing Message during the ISO 21001 Training Series.
Completion of the Awareness and Risk Management training is a prerequisite for the Internal Audit Training in November 2026, which serves as a core requirement for ISO certification. The Internal Audit phase will be the ‘Check’ phase, ensuring that UP Diliman’s educational processes are effectively maintained and continuously improved to consistently meet stakeholders’ needs and requirements. With a bigger pool of internal auditors, the UP Diliman strengthens its internal audit capability for the Implementation Phase.
The UP Diliman College of Engineering, in partnership with UP Diliman Quality Assurance Office, successfully conducted the week-long CoE Self-Assessment Report (SAR) Writing Workshop on August 10-14, 2026, targeting the continuous quality improvement of their graduate degree programs.
The BS Biology and BS FLCD programs of UP Diliman successfully underwent the 504th AUN-QA Programme Assessment on July 21-23, 2026, together with the Bachelor of Science in Applied Mathematics and the Bachelor of Arts in Communication and Media Arts programs of UP Mindanao.
The undergraduate degree programs of the College of Media and Communication (CMC)—Journalism, Film, Broadcast Media Arts and Studies, and Communication Research—successfully completed the 4th External Quality Review Visit on April 21 to 23, 2026.
UPD QAO successfully concluded the 2026 Self-Assessment Report (SAR) Writing Workshop pilot program, with UP Diliman Institute of Chemistry (IChem) and UP Manila Department of Physical Sciences and Mathematics (DPSM) completing the three-day onsite lecture workshop on March 9, 16, and 23, 2026.
The Bachelor of Science programs in Chemical Engineering, Industrial Engineering, Mechanical Engineering, Mining Engineering, Metallurgical Engineering, and Materials Engineering completed the 61st interim review visit of the PTC-ACBET last March 23-24, 2026, at UP Diliman.
The UP Diliman Performance Monitoring Team (PMT) successfully conducted the PBMS Delivery Unit Administrators and Encoders Orientation on 11 March 2026 at the Malcolm Hall Theater, UP College of Law, with 117 participants and representatives from all 32 Delivery Units of the University in attendance.