
The University of the Philippines Diliman marked another significant step in its journey toward ISO 21001 Educational Organization Management System (EOMS) Certification. Held on April 6 and 13, 2026, at the Balay Kalinaw Conference Hall, the UP Diliman Quality Assurance Office (QAO) conducted the ISO 21001 EOMS Awareness Orientation and Risk Management Training aimed at strengthening stakeholders’ understanding of quality assurance, building readiness for the implementation phase, and advancing UP Diliman units’ shared commitment to honor, excellence, and service.
Quality management expert Engr. Margel Albano-Jajurie, Lead Consultant from Macro Vision Consultancy, served as the resource speaker, tackling the basic requirements of ISO 21001:2018 EOMS and providing introductory workshops on the methodology of risk management. The training series is designed for stakeholders to understand the principles of managing the educational organization. Participants were taught to apply and integrate the principles to UPD units’ respective mandate and processes.
Participants from the different administrative units and academic units from the Arts and Letters, Science and Technology, Social Sciences and Law, and Management and Economics Clusters actively participated in the two-day training. The series highlighted lectures, workshop sessions, open forum, and assessment activities to facilitate knowledge sharing, open dialogue and critical analysis of university processes.
Participants from the UP Diliman Records Management Committee (RMC) and the Quality Assurance Committee (QAC) also led the knowledge sharing during the sessions. In a query to the quality management expert, Prof. Amihan Bonifacio-Ramolete highlighted the implementation of ISO 21001:2018 EOMS and how it is related to the Anti-Red Tape Authority (ARTA), Self-Assessment Report (SAR), and AUN-QA program assessment framework.
Members of the UP Diliman Quality Assurance Committee and Records Management Committee during the ISO Training Series.
In her Closing Remarks, Performance Monitoring Team Faculty-in-Charge Prof. Susan Festin pressed on the importance of the training for institutional and operational efficiency in the University, “I think we have to remember that our goal is not compliance. Our goal is essentially to use this opportunity to reflect on the processes that we are doing in UP Diliman.” Prof. Festin further discussed how the units’ common strengths help address UP Diliman units’ similarities on weaknesses and threats.
Prof. Susan Festin, PMT Faculty-in-Charge, in her Closing Message during the ISO 21001 Training Series.
Completion of the Awareness and Risk Management training is a prerequisite for the Internal Audit Training in November 2026, which serves as a core requirement for ISO certification. The Internal Audit phase will be the ‘Check’ phase, ensuring that UP Diliman’s educational processes are effectively maintained and continuously improved to consistently meet stakeholders’ needs and requirements. With a bigger pool of internal auditors, the UP Diliman strengthens its internal audit capability for the Implementation Phase.

The UP Diliman Quality Assurance Office held an onboarding session for project proponents of approved Academic Program Improvement (API) Fund 2026 programs on February 2 at Seminar Room C, National Engineering Center. The session covered key budgeting, accounting, and procurement guidelines for implementing API-funded projects.

As global university rankings continue to shape how higher education institutions are perceived, evaluated, and engaged worldwide, the University of the Philippines Diliman convened academic and administrative units for the QS and THE University Rankings Symposium on December 5, 2025, at the UP National Engineering Center Audio-Visual Room (AVR).

The Bachelor of Science programs in Civil Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, and Geodetic Engineering successfully completed the 57th Philippine Technological Council-Accreditation and Certification Board for Engineering and Technology (PTC-ACBET) Accreditation Visit on November 18-20, 2025, at the University of the Philippines Diliman.

The UP Diliman Quality Assurance Office culminates its Internal Quality Assurance activities with its Quarter 4 QA Clinic, bringing together 42 participants across 29 degree-granting units (DGUs). Held on November 17, 2025 at the UP Diliman Electrical and Electronics Engineering Institute (EEEI), the QA Clinic was attended by academic unit heads, faculty members, research and administrative staff, and QA officers across the academic clusters.

Dr. Maria Aura Teodora C. Matias, Director of the UP Diliman Quality Assurance Office, was invited by the Office of Quality Assurance (OQA) of the Central Mindanao University to orient specific stakeholder groups about the conduct of assessment site visits, specifically in the format of the ASEAN University Network-Quality Assurance (AUN-QA).

In order to train SAR Writing Teams for the graduate program offerings of UP and align with the UP System target to further promote SAR submission, the Paghahanda: 2025 UPD QAO Self-Assessment Report (SAR) Preparation Workshops brought together 79 participants across 18 degree granting units in UP Diliman.